About ConvertPolo
At ConvertPolo, we turn digital journeys into measurable success through data-backed experimentation, human-centered insights, and continuous learning. We work with e-commerce and D2C brands across geographies, running CRO experimentation programmes, building brands from the ground up, and shipping web experiences that convert.

About the role
This is not a pure analyst seat. We are looking for someone who can own a client from the first kickoff call to the renewal conversation, and everything in between.
You will be the single point of accountability for a set of accounts. That means you set the optimization direction, you run the experimentation roadmap, you keep delivery on time and on quality, and you carry a positive relationship through renewal. When a client asks "where are we and what is next," you are the person who answers.
We are looking for someone who has already done CRO hands-on and is ready to take the wheel on the whole engagement. If you enjoy being close to the client, are comfortable with numbers, and take it personally when a delivery slips,



this role will fit you well.

What you will own1. End-to-end client ownership
Act as the primary point of contact for your accounts from onboarding through renewal, including kickoff, weekly calls, escalations and reviews.
Understand each client's business model, margins, seasonality and internal priorities well enough to make recommendations they can act on.
Set expectations clearly and early on scope, timelines and what is realistically achievable, and hold the line when scope drifts.
Run monthly and quarterly business reviews that connect our work to the client's commercial outcomes, not just test results.
Manage difficult conversations directly: missed timelines, flat test results, scope disputes and pricing questions.
You will be responsible for end-to-end project management, upsell, cross-sell and renewal of accounts
2. Project and delivery ownership
Own the delivery plan for every engage

📌 Senior CRO Analyst (New Delhi)
🏢 ConvertPolo
📍 New Delhi