Junior Logistics Executive – D2C Marketing
Company: The Indian Garage Co. (TIGC)
Department: D2C Marketing / E-commerce
Location: Bengaluru
Employment Type: Full time
Experience: 1–2 years
Reports To: D2C / E-commerce / Marketing Manager
About the Role
We are looking for a Junior Logistics Executive to support the D2C Marketing team in managing day-to-day logistics and order fulfilment activities across the company's direct-to-consumer channels. The role will coordinate with internal teams, warehouses, courier partners and other stakeholders to ensure timely, accurate and cost-effective order movement and delivery.
Key Responsibilities
· Coordinate end-to-end logistics activities for D2C orders from order processing through final delivery.
· Track daily order dispatches, shipments, deliveries, cancellations, returns and undelivered shipments.
· Coordinate with warehouse, customer service, finance and marketing teams to resolve order and logistics issues.
· Liaise with courier and logistics partners for shipment pickup, tracking, delivery exceptions and escalations.




· Monitor shipment status and proactively follow up on delayed, stuck or failed deliveries.
· Maintain accurate logistics trackers, MIS reports and daily/weekly performance updates.
· Support management of RTO (Return to Origin), returns and exchanges and ensure timely closure.
· Verify shipping information, order details and courier documentation to minimize errors and delivery failures.
· Assist in monitoring logistics costs, freight charges and other operational expenses.
· Support reconciliation of shipment data, COD remittances and logistics invoices in coordination with Finance.
· Identify recurring logistics issues and suggest practical improvements to improve delivery experience and reduce RTO.
· Support D2C campaigns, launches and peak-season activities by coordinating additional logistics requirements.
· Maintain proper records of courier performance, delivery timelines and service-level issues.

📌 Jr. Logistics Executive (Bengaluru)
🏢 The Indian Garage
📍 Bengaluru