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AGCO is looking to hire candidates for the position of Warranty Specialist

The Warranty Specialist assist in the administration of warranty processing procedures, warranty registration process, and warranty claim assessment for AGCO Dealers across assigned regions (Europe, Asia Pacific, North America and South America). In all cases, warranty administration must be done according to the Policies and Procedures in the applicable region, as established by AGCO. Claim assessment includes responsibility for the processing of claims within the AGCO Warranty systems, based on established procedures and guidelines. Disputes or appeals on claim levels or claim anomaly clarification are handled with the Dealer in line with the published AGCO Warranty Terms and Conditions and AGCO Warranty Policy for the region.

Your Impact

As a warranty specialist,



you will process warranty claims for AGCO products from global dealer distributors within the designated warranty claim cycle time.
Manage warranty claims by verifying and validating the details and eligibility against AGCO's warranty terms.
Work closely with the internal customer service team and cross-functional teams to address and resolve any escalated warranty concerns.
Collaborate with the field technical team to understand product issues and determine claim validity.
Stay updated on AGCO's warranty policy and procedure changes and ensure compliance.

Your Experience And Qualifications

Experience - 4-6 years relevant experience in Auto, Off Highway - Agriculture and Construction equipment and working in a B2B, B2C or OEM - Dealer / Distributor-Dealer / Customer industry.
Software skills - Salesforce, CRM, Warranty administration systems, Outlook, Excel and PowerPoint, basics of tablea

📌 Warranty Specialist (Bengaluru)
🏢 AGCO
📍 Bengaluru