Requisition Number: 19700

Contract Type: Permanent

Location(s):

Chennai, IN

Junior Engineer, Service Monitoring

Primary Responsibilities / Key Result Areas

Ensure that service monitoring systems are highly available, accurate and fit for purpose

Work closely with partners in OSS/BSS domains in the setup and maintenance of API interfaces and data flows

Capture and process monitoring, automated reporting requirements from operations teams, and from SES customers when required (customer portal services)

Work closely with internal and external stakeholders to ensure timely delivery of new systems, software and services.

Drive service and infrastructure data analytics capabilities across the SES group

Identify and implement systems to introduce greater automation in daily operation

Ensure SES management and monitoring systems are kept up to date and fit for purpose

Build and maintain solid relationships with key stakeholders in the service delivery process

Plan and coordinate maintenance and configuration change activities





Provide technical support to customers when required

Perform systems and service acceptance tests when required

Support the development of operational tools and systems

PRODUCE AND DELIVER HIGH QUALITY TRAINING MATERIALCOMPETENCIES

Self-driven innovative mindset, commitment to excellence and quality in all areas

Good working knowledge of communications technologies, database systems, software architec-tures and API interfaces

Proven track record in platform/server management and trouble shooting

Good knowledge of Satellite communications techniques (GEO/MEO/LEO)

High level of and operational awareness and ability to work independently

Ability to autonomously manage and coordinate complex operational tasks and projects

Strong customer focus and attention to detail

Good written and oral communications skills

Software tool development background (preferred…C#, Java, Python, Shell, JavaScript)

Unix/Linux System Understanding (p

📌 Junior Engineer, Service Monitoring (Chennai)
🏢 SES Satellites
📍 Chennai