Key Deliverables:

Collection Activity

* Achieve assigned collection target through CREs assigned to them
* Achieve assigned target on KPA parameters

Customer Relationship

* Maintain constant touch with specific customer groups who are difficult to
reach through CREs
* Visit and meet customers

Managing Team

* Manage the team of CREs
* Should align individual work and performance with the broader team to achieve
mutual outcomes

* Makes sure self and team adheres to the team's expectations and guidelines,
fulfils teams responsibilities and should demonstrate personal commitment to
the team.

Document Management

* Ensure all collection documents are submitted correctly and on time

Audit Compliance

* Ensure strict audit compliance as per company norms for self and team





Managing Branch

* Ensure smooth functioning of branch collection without any issues
* Manage the repossession activity of the branch

Vendor Management

* Managing Vendors (Collection agency & Repo agency)

Education Qualification:

Graduate

Specialized job competencies:

Functional Competencies

* Communication
* Negotiation Skill
* Market/Industry Knowledge
* Knowledge of Collection (Policy, Procedures & Scheme)
* Computer and analytical skills

Behavioral Competencies

* Execution Excellence
* Customer Centricity
* People Leadership.

📌 Manager - DSMG - Motor Finance - Collections - Flows - Bkt 1 to 3 (ST) - Jodhpur - Panchmukhi Tower
🏢 Tata Capital
📍 Jodhpur