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Position Summary
The Associate Revenue Operations Specialist is responsible for supporting the renewal process, as well as license management, quotes, order processing, order fulfillment, post-sales activities, and maintaining the customer database. Additionally, the Revenue Operations Specialist focuses on serving and retaining service-level-agreements (SLA’s)



for existing customer bases.

Essential Functions

Utilize Salesforce, NetSuite, and internal applications to:
Process orders and issue license keys in an accurate and timely manner
Provide customer quotes, invoices, and other related information
Responsible for resolving customer issues and mitigating potential attrition during the contract term
Provide customers a personalized level of service that reinforces the value of Perforce
Ability to leverage CRM system for daily needs such as pulling reports, identifying gaps and recommending process improvements
Communicate to management on significant ‘At Risk’ or ‘Closed Lost’ renewals of high dollar value
Maintain customer information and ensure data integrity within internal systems
Support the supplier setup process, including execution of supplier due diligence forms and other necessary documents as required by the customer
Other related duties, as assig

📌 Associate Revenue Operations Specialist (Pune)
🏢 Perforce Software
📍 Pune