Ways of Working - Employees will work 3 days from office in a week based out of Bangalore.

About Swiggy
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 600+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 3 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a rapid, seamless and reliable delivery experience for millions of customers across India.
From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Summary of Role :
This position will be a part of the Trust & safety team,



where the candidate will be working closely with cross functional teams including Business, Data Science, Product, Eng & Finance by bringing together right elements w.r.t fraud identification & remediation.

Key responsibilities:
Online fraud detection such as collusion, multiple ids, bonus abuse etc. using data analytics.
Use analytics techniques to detect, prevent and mitigate fraud. Fraud hypothesis and identifying new patterns of abuse
Work on Insights and help in translating data into actionable business decisions.
Solutioning with Business & Product team by bringing in the right process/ system/ policy fixes in a manner that balances b/w cost & experience
Defining key Financial and Operational metric to enable real time detection of fraud/ abuse
Own daily, weekly and monthly reporting of KPIs.
Build strategies and suggest changes in processes which will eventually become industry benchmarks in the risk management space.

📌 Manager- T&S (Bengaluru)
🏢 Swiggy
📍 Bengaluru