Even Healthcare is a modern, integrated healthcare organization focused on delivering high-quality, patient-first care through a blend of strong clinical practices, technology, and operational excellence. As we expand our physical hospital footprint, we are building hospitals designed for safety, efficiency, and superior patient experience. Hospital commissioning at Even is a mission-critical activity, and this role offers the opportunity to be at the center of launching a high-impact healthcare facility.

Overview

The Hospital Front Desk Executive plays a crucial role in the healthcare infrastructure as the first point of contact for patients and visitors. This position is essential to ensuring a smooth and efficient operation within the hospital environment. The Front Desk Executive greets patients, manages patient appointments, verifies insurance, and assists with various administrative functions. Additionally, this role requires solid interpersonal skills, as the executive must interact with patients who may be under stress. By providing exceptional customer service and support,



the Hospital Front Desk Executive helps to create a welcoming atmosphere that fosters patient satisfaction and trust. With an emphasis on maintaining confidentiality and adhering to hospital policies, this role is vital for coordinating communication between different departments, enhancing the patient experience, and supporting the broader mission of the healthcare organization.

Hospitals Front Office Executive

Department

Hospital Operations

Reporting To

Ops Lead

Location

Indranagar , Bengaluru

Key Responsibilities

Greet patients and visitors as they enter the hospital.
Manage the scheduling of patient appointments and follow-ups.
Verify patient insurance information and eligibility.
Answer phone calls and respond to inquiries in a timely manner.
Maintain accurate patient records and documentation.
Direct patients to appropriate departments or medical personnel.
Assist with t

📌 Hospital Front Office (Bengaluru)
🏢 Even
📍 Bengaluru