Join our Team

About This Opportunity

Ericsson is currently seeking a agile Senior Nework Engineer. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries.

What you will do:

To ensure configuration/updates/trouble ticket handling on various IP MPBN /SDN nodes.
To work well within predefined system support guidelines and ground rules.
To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.
Provide 24x7 Backoffice fault /incident management support, initiating necessary escalations and providing fault resolution.
To investigate faults/cause related to customer system/network problems.
Actively monitor trouble ticket queues to ensure timely response to tickets.
Execute change activities,



perform service request fulfillment, FNI support, and handle fault & troubleshooting changes.
Participate in routine maintenance activities (health checks, Backup, etc), conduct change impact analysis, and contribute to performance KPI/SLA reporting.
Problem escalations and followups (CSR) with OEMs for action & closure.
Support acceptance testing (AT) & smooth handover of IP MPBN/SDN nodes
To ensure correct working methodology (WoW), process compliance and customer handling
Preventive & Corrective Maintenance of MPBN/SDN nodes
Ensuring a smooth operation of the customer MPBN network
Interface with Customer, 3PP and Ericsson Departments
To ensure MSTOP Processes are followed in the Workplace.

The skills you bring:

Good configuration and troubleshooting experience in IP routing & switching i.e. OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port channel, Route Policy etc.
Han

📌 Senior Engineer (Noida)
🏢 Ericsson
📍 Noida