Company: Vijaya Diagnostic Centre
Position: Receptionist / Front Office Executive
Department: Front Office / Customer Service
Location: Dilsuknagar
Key Responsibilities
Welcome and assist patients and visitors in a polite and professional manner.
Handle patient registration and update patient details accurately.
Generate bills, collect payments, and provide receipts.
Schedule appointments and coordinate with patients regarding tests and services.
Explain basic test-related information, charges, and procedures to patients.
Handle incoming calls and respond to patient queries.
Coordinate with phlebotomists, technicians, doctors, and other departments for smooth operations.
Manage patient reports and assist in report collection/delivery.
Handle customer complaints and escalate issues to the concerned team when required.
Maintain accurate records and ensure proper documentation.
Ensure the reception/front-office area is clean and organized.




Follow company policies, SOPs, and customer service standards.
Maintain patient confidentiality and professionalism at all times.
Eligibility
Qualification: Any Graduate
Experience: 0–3 years in Reception / Front Office / Customer Service preferred.
Freshers with good communication skills may also be considered.
Good communication and interpersonal skills.
Basic computer knowledge is required.
Ability to work in shifts and handle multiple tasks efficiently.
Preferred Skills
Good verbal and written communication.
Patient-friendly and courteous approach.
Basic knowledge of MS Office/computer applications.
Good coordination and problem-solving skills.
Ability to work under pressure in a healthcare setting.
Professional appearance and positive attitude.

📌 Receptionist (Hyderabad)
🏢 Vijaya Diagnostic Centre
📍 Hyderabad