Location: Greater Noida West
Employment Type: Full time, In office
Experience: 9–12 years post-qualification experience, including at least 5 years in a leadership/supervisory capacity

About the Role
We are looking for an experienced General Manager – Legal Operations. This is a senior legal leadership role that combines legal expertise, team leadership, client management, operational ownership, and delivery management. The person in this role will be responsible for ensuring that the right lawyers are working on the right matters, client work is delivered on time and to the required standard, legal queries are resolved effectively, and the legal team continues to build its capabilities.
The role will work closely with the Founder and lead a team of Legal Associates.

Key Responsibilities
1. Legal Operations & Delivery
Own end-to-end delivery of legal matters across ContractBazaar and retainer clients.
Ensure client commitments and turnaround timelines are consistently met.
Maintain explicit visibility of all active matters, assigned lawyers, priorities and deadlines.




Identify potential delays before they occur and take corrective action proactively.
Establish and maintain turnaround standards for different types of legal matters.
Balance team workload and capacity to ensure efficient utilisation without compromising quality.
Identify structural causes of delays, including capacity constraints, unclear instructions or scope-related issues, and address them systematically.
2. Team Leadership & People Management
Lead, mentor and develop the legal team.
Understand individual lawyers' strengths, capabilities, experience and development areas.
Allocate matters based on capability, complexity and development needs rather than simply availability.
Review team performance using objective evidence such as delivery, quality, rework, client feedback and contribution to the legal knowledge base.
Conduct structured performance reviews and provide clear feedback throughout the year.

📌 General Manager (Noida)
🏢 Contract Bazaar
📍 Noida