Overview
As a Community Manager, the role is a key and vital part of LWL’s member-facing team, working to
enhance the LWL community experience. Your role will involve driving member engagement, facilitating
local events, and building strong relationships to ensure member satisfaction and retention. You will
engage directly with the leadership team to drive the vision of the organisation.

Key Responsibilities:
Build relationships and drive member engagement for retention and growth.
Support Programming team with seamless participation of members at LWL curated
monthly events, on-ground support in engaging with members.
Manage RSVPs, invitations, and facilitate meaningful member interactions.
Track and achieve OKRs focused on member satisfaction, retention, engagement, and
referrals.
Act as a bridge between members and internal teams, gathering feedback to improve
initiatives.
Stay updated on industry trends to maintain LWL’s leadership in women’s networking.
Maintaining existing online member groups and contributing in building more groups
beneficial for engaging members.





What are we looking for?
6-7 years of relevant experience in community building, analysing consumer data and
insights.
The experience can be in industries like - luxury retail, hospitality, media, Marketing etc.
Strong interpersonal and networking skills.
Exceptional written and verbal communication skills.
Ability to analyze community metrics and data to identify opportunities for growth and
engagement.
Strong organizational and multitasking abilities with a proactive, solutions-focused
mindset.
Bachelor’s degree in Marketing, Communications, or a related field
Passion for connecting people and facilitating meaningful conversations
Team player eager to contribute to a skilled, growth-focused culture.

Who are we - Ladies Who Lead?
LWL is India's Largest community for Women professionals and leaders , rooted in growth, inclusivity
and diversity. We are a 1400+ member community with offices in

📌 Community Manager (Mumbai)
🏢 Ladies Who Lead
📍 Mumbai