We are looking for a detail-oriented and organized professional to support academic operations, student services, and library management at our Mumbai & Bangalore campus.

About the Role

The role will involve managing student and academic records, supporting examinations and admissions processes, responding to student requirements, and ensuring the smooth day-to-day functioning of library resources and services. The ideal candidate should be comfortable working across multiple systems, coordinating with students, faculty, and internal teams, and managing data and documentation with a high degree of accuracy.

Responsibilities

Academic Operations & Student Lifecycle Management
Maintain and update student information accurately across relevant academic and institutional portals.
Manage student data related to course, programme, and campus changes.
Process and issue academic transcripts, bonafide certificates, NOCs, and other student-related documents.
Maintain data and support administrative processes related to supplementary examinations, including eligibility, scheduling,



and records.
Support international students with WES documentation, verification, and related processes.
Ensure timely and accurate maintenance of academic records and documentation.

Student Services & Support
Respond to student enquiries through email, calls, and other communication channels in a timely and qualified manner.
Provide guidance to students on academic processes, documentation, and institutional procedures.
Coordinate and process student refunds, withdrawals, and transfers in collaboration with relevant teams.
Act as a key point of contact for students, ensuring a positive and efficient service experience.

Admissions & Examination Support
Manage registrations and data entry for new students on the admissions portal.
Support the administration and coordination of entrance examinations.
Coordinate with examiners and ensure examination marks are accurately populated and shared wit

📌 Assistant Manager (Mumbai)
🏢 Pearl Academy
📍 Mumbai