Job Type: Full time | Work from Office | Experience: 2 – 3 years preferred

About Hiring
Team members collaborate closely with clients to deliver measurable results and long-term brand value. This role is ideal for someone who enjoys organising people, tracking work, solving bottlenecks, and making sure nothing gets missed.

Roles & Responsibilities
Manage and monitor the day-to-day workflow of the social media and content team, and monitor the status of posts from planning and content creation to approval and publishing.
Ensure planned social media posts, reels, creatives, captions, and other content are moving as per schedule, follow up with team members on pending tasks, and make sure deadlines are met.
Manage content calendars, task trackers, deadlines, and workflow sheets.
Coordinate between clients' work and social media, content, graphic design, video, and other teams to ensure smooth execution.
Identify workflow gaps, delays, or bottlenecks and take timely action to resolve them.
Conduct regular checks on social media deliverables to ensure quality, accuracy,



consistency, and timely posting.
Support management in maintaining process discipline and accountability across the team.

What We’re Looking For
2–5 years of experience in process management, operations, project coordination, social media operations, or a similar role.
Good understanding of how a social media/content workflow works.
Strong follow-up and coordination skills.
Excellent organisational and time-management abilities.
Comfortable working with Google Sheets, Excel, Google Drive, task trackers, and reporting formats.
Good communication skills with the ability to coordinate with multiple teams.
Someone who notices small details and doesn't let tasks slip through the cracks.
Ability to handle multiple projects and deadlines at the same time.
A proactive mindset — someone who identifies a problem and works towards solving it rather than simply reporting it.

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