Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Senior Endpoint Engineer — JAMF
Endpoint Management | IT End User Services
ROLE OVERVIEW
We are seeking a highly skilled Senior Endpoint & JAMF Engineer to join our global Endpoint Management / End User Services team. This role combines broad expertise in managing cross-platform endpoints (macOS, Windows, Ubuntu, iOS, Android) with deep specialization in JAMF and Apple macOS device management.
You will design, deploy, and maintain enterprise-scale endpoint solutions, ensuring optimal performance, security,



and user experience across 10,000+ devices worldwide. As a trusted subject matter expert, you will drive automation, AI-powered workflows, compliance, and integration initiatives, collaborating with Security, Identity, and Infrastructure teams to deliver secure, scalable, and user-centric endpoint environments at global scale.
KEY RESPONSIBILITIES
Endpoint Engineering & Management
• Engineer, configure, and optimize endpoint environments across Windows, macOS, Ubuntu, iOS, and Android platforms.
• Manage enterprise MDM platforms including JAMF Pro, Microsoft Intune, Autopilot, Entra ID, and Active Directory.
• Lead endpoint patching strategies for OS and third-party applications, minimizing downtime while ensuring compliance.
• Champion ITIL-aligned process improvement, embedding AI and agentic automation to drive continuous operational efficiency.
• Serve as a subject matter expert during audits, incident respons

📌 Senior Endpoint Engineer (Hyderabad)
🏢 Genesys
📍 Hyderabad