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Job Description
PU1 Support / Junior Offshore Manager (Hydro Domain)
Location: Pan IndiaExperience: 6+ Years
Choosing Capgemini means choosing a place where you'll be empowered to shape your career, supported by a cooperative global community, and inspired to reimagine what's possible. Join us in supporting critical Hydro Power Generation operations through technology-driven application support, operational excellence, and stakeholder management.
Your Role
As a PU1 Support / Junior Offshore Manager, you will act as a key liaison between business users, application vendors,



and technical teams to ensure the stability, performance, and continuous improvement of business-critical applications. You will be responsible for coordinating support activities, managing incidents, and driving issue resolution while supporting Hydro Generation operational systems.
In this role, you will:

Manage day-to-day application support activities for enterprise platforms and operational systems.
Coordinate with business users, offshore teams, and external software vendors to resolve incidents and service requests.
Analyze and troubleshoot medium to high-complexity application and configuration issues.
Lead incident triage, root cause analysis, and defect resolution activities.
Monitor support metrics and ensure compliance with agreed service levels.
Support change management, release activities, and production deployments.
Facilitate communication between technical teams and business stake

📌 Support (Hyderabad)
🏢 Capgemini
📍 Hyderabad