Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced skilled to join our team in the role of Policy and Procedure Support Officer
In this role, you will:

Day-to-day management of Wealth advice hub SharePoint to ensure all processes and procedures are current, relevant and maintained to a high standard. This includes timely updates to the existing procedures and policies




Rolling out communications to keep internal teams informed on the new updates and ensuring the documentation is saved and maintained for audit purposes
Administrative tasks related to data extraction, processing and reporting for Advisors.
Support the stakeholders in case of technical assistance for advisors, tasks/deliveries and resolving any technical conflicts that may arise at any stage of the customer journey
Supporting training needs analysis and coordinating learning materials with Learning & Development or business teams.
Monitor relevant regulatory obligations and internal control requirements, translating them into clear, actionable policy/procedure updates.
Partner with Compliance, Risk, Legal, Operations and Control Owners to ensure documentation meets regulatory expectations and internal standards.
Maintain traceability from regulatory obligations and key risks through to policy statements, procedures, controls and supporting evidence.

To be successful you will:

4-8 years of

📌 Policy and Procedure Support Officer (India)
🏢 HSBC Global Services
📍 India