Meet the Team
This Cisco team drives all Lifecycle processes and systems anchored on delivering the best customer and partner experience. Our scope includes Market-to-Lead, Lead-to-Opportunity, Prospect-to-Booking, Order-to-Cash, Onboard-to-Optimize, Escalate-to-Resolve, Renew-to-Booking, and Support-to-Advocacy. We offer a unique opportunity for dedicated, passionate, and highly creative engineers to have a wide-ranging impact on our development activities.
Your Impact
As a Software Engineer, you will serve as the critical architect bridging the gap between advanced AI/ML development and mission-critical IT Operations. You will be responsible for engineering and optimizing intelligent solutions that automate complex IT workflows, mitigate operational risk, and enable precise, automated root cause analysis. By operationalizing machine learning at scale, you will transform IT environments—reducing manual overhead, sharpening diagnostic accuracy, and accelerating operational velocity to ensure the uncompromising reliability and scalability of our global applications.
What You’ll Do
· Architect & Innovate: Design, deploy, and maintain high-performance machine learning pipelines tailored to support mission-critical AI Technologies initiatives.
· Automate & Optimize: Drive operational efficiency by automating routine tasks and building robust CI/CD pipelines to streamline deployment workflows.
· Collaborate Cross-Functionally: Partner closely with Data Scientists, Software Engineers, and Infrastructure/Operations teams to integrate AI-driven intelligence into existing IT ecosystems seamlessly.
· Analyze & Interpret: Evaluate complex network performance data to uncover actionable trends, detect anomalies, and identify strategic opportunities for system optimization.
· Ensure System Reliability: Develop and manage proactive monitoring and alerting frameworks to maintain peak system health.
· Resolve & Refine: Troubleshoot and remediate complex issues within AI Technolog