As an Inside Sales Executive, you are the direct voice of Frido to our customers. You'll understand what a customer needs, guide them to the right product, and convert genuine conversations into sales. This is a target-driven, high-energy role built on consultative selling — not scripted pitches or pressure tactics. Key Responsibilities • Engage customers through outbound calls, inbound calls, WhatsApp, or video consultation, depending on your assigned vertical. • Understand the customer's needs before recommending anything — solution-based selling, not product-pushing. • Guide customers to the right Frido product and help them complete their purchase, via the website or a manual Shopify invoice. • Spot and act on natural cross-sell and upsell opportunities to grow order value (AOV). • Follow ownership and escalation protocols — e.g., first-contact-owns-the-lead, and mandatory escalation of high-value (₹5,000) orders. • Log every interaction accurately in Zoho CRM: correct disposition, detailed call notes, and order tracking. • Consistently meet daily call volume, conversion rate, and revenue targets. • Maintain a polite, honest, and helpful tone on every call — no false claims, no manufactured urgency

📌 Inside Sales Executive (Maharashtra)
🏢 Frido
📍 Maharashtra