FlowSportsLife is a growing sports-tech-driven academy operating badminton and football academies across Delhi-NCR. Our coaching, attendance, scheduling and parent communication are powered through our own technology platform. We are looking for a CRM Executive who will be the first point of contact for parents and will take ownership of the complete enquiry-to-enrolment journey. Key Responsibilities Handle inbound and outbound calls for recent enquiries, trial bookings, follow-ups and renewal reminders. Manage leads end-to-end > from enquiry → trial → enrolment . Maintain and update the CRM and FlowSportsLife app in real time, ensuring every call, status and follow-up is properly recorded. Respond to WhatsApp enquiries promptly and professionally. Coordinate with coaches and operations teams for trial scheduling, batch allocation and parent queries . Maintain accurate CRM data with correct venue, sport and lead details. Prepare daily and weekly reports covering calls, connections, trials booked, conversions and drop-off reasons . Requirements Fluent in Hindi and English , both spoken and written.



Good communication skills with a confident and professional phone presence. Basic knowledge of Google Sheets / MS Excel . Comfortable using WhatsApp Business, smartphone applications and CRM software. Strong follow-up discipline and attention to detail. Comfortable working 6 days a week, on-site in Gurugram . Freshers are welcome to apply. Good to Have Experience in tele-calling, inside sales, admissions, EdTech, fitness or academy operations. Previous experience working with a CRM. Interest in badminton or football. Ability to manage high call volumes while maintaining quality conversations. What We Offer Opportunity to work with a growing sports-tech brand . Training on our CRM and technology platform. Direct ownership of the enquiry-to-enrolment journey. Fixed salary performance incentives based on conversions. Location: Gurugram, Haryana Employment Type: Full-time Working Days: 6 days/week Experience: 0–3 years | Freshers welcome How to Apply: Apply through LinkedIn or send your CV to . Please mention your current location and notice period.

📌 Customer Relationship Management Executive (Haryana)
🏢 FLOW Sports Life
📍 Haryana