Job Summary The Vice President – Revenue Cycle Management (RCM) is a senior leadership role responsible for overseeing end-to-end revenue cycle operations, driving financial performance, ensuring compliance, and enhancing client satisfaction. The role focuses on optimizing processes, maximizing revenue realization, and building scalable, high-performing RCM operations.

Key Responsibilities

Strategic Leadership

Define and execute RCM strategy aligned with organizational goals

Drive revenue growth, operational efficiency, and scalability

Partner with executive leadership on long-term growth initiatives

Lead transformation initiatives including automation and digital adoption

Operations Management

Oversee end-to-end RCM lifecycle including:

Patient/Client onboarding, eligibility & authorization

Charge capture, coding (CPT, ICD-10, HCPCS where applicable)

Claim submission & clearinghouse management

Payment posting and reconciliation

Accounts Receivable (AR) follow-ups and collections

Denial management, appeals, and write-offs

Establish and maintain productivity, quality, and TAT standards

Financial Management

Drive revenue realization, collections, and cash flow improvement

Reduce AR days and minimize denials and revenue leakage

Track and improve key financial metrics and KPIs

Manage budgets, cost optimization, and profitability

Compliance & Quality Assurance

Ensure adherence to industry regulations (CMS, HIPAA, payer guidelines)

Maintain audit readiness and compliance standards





Implement quality assurance frameworks and continuous improvement initiatives

Lead internal audits and corrective action plans

Client & Stakeholder Management

Build and maintain robust relationships with clients and stakeholders

Handle escalations, governance calls, and performance reviews (QBRs)

Support new client onboarding, transitions, and expansions

Drive high client satisfaction and retention

People Leadership

Lead large RCM teams comprising Managers, AVPs, and Directors

Build leadership pipeline and succession planning

Drive performance management, training, and employee engagement

Enable a high-performance and accountability-driven culture

Key Skills & Competencies

Strong leadership and people management skills

Deep understanding of RCM processes and healthcare billing workflows

Strategic thinking and business acumen

Excellent analytical and problem-solving abilities

Strong communication and stakeholder management skills

Experience in automation, process improvement, and transformation initiatives

Qualifications

Bachelor’s degree (mandatory)

MBA / Healthcare Management preferred

Industry certifications (AAPC, AHIMA, Lean Six Sigma, etc.) are a plus

Experience

15–20+ years of experience in Revenue Cycle Management

Proven track record in senior leadership roles (Director / AVP / VP)

Experience managing large teams and multi-client operations

Exposure to healthcare billing and reimbursement processes

📌 Vice President (Sahibzada Ajit Singh Nagar)
🏢 Knack RCM
📍 Sahibzada Ajit Singh Nagar