- Experience: Minimum 6 months of experience within the insurance sector.
- Education: Graduate in any discipline
- Language Proficiency: B2-level English proficiency with excellent verbal and written communication skills.
- Typing Skills: Minimum typing speed of 88 words per minute with 98% accuracy.
- Technical Skills: Proficient in Microsoft Word, Excel, and other computer tools.
- Customer Orientation: Robust problem-solving skills and ability to handle diverse customer interactions.
- Behavioural Traits: Calm, empathetic, accountable, and goal-oriented with a passion for delivering outstanding service.
Key Competencies:
· Exceptional communication and interpersonal skills.
· Ability to multitask and pay attention to detail.
· A proactive and solution-focused mindset.
· A team player who thrives in a collaborative environment.