Company Description Uranus Enterprises is a retail business specializing in mobile charging solutions, including Nokia mobile chargers, Samsung mobile chargers, and mobile car chargers. The company serves a wide range of customers seeking reliable and affordable accessories for their devices. Operating in a competitive electronics market, Uranus Enterprises focuses on product quality and customer satisfaction.
Applicants can expect to join a growing organization with opportunities to contribute to sales performance and customer reach.
Role Description The Telesales Representative role at Uranus Enterprises is a full-time, on-site position based in Mumbai. In this role, the representative will make outbound calls to prospective and existing customers, present product offerings, and explain features and pricing to drive sales of mobile chargers and related accessories. Daily tasks include handling inbound inquiries, following up on leads, maintaining accurate records of customer interactions, and meeting individual and team sales targets.
The representative will collaborate with the sales team to share customer feedback, participate in sales campaigns,
and support promotional activities. This position also involves assisting customers with basic product information and resolving simple service-related questions over the phone.
Qualifications
- Strong Communication skills for clear, professional phone interactions and effective information sharing.
- Customer Service and Customer Support skills to handle inquiries, address concerns, and build long-term relationships.
- Sales skills, including persuasion, negotiation, and closing techniques, to meet or exceed sales targets.
- Training-oriented skills to quickly learn product details and apply sales scripts and processes effectively.
- Basic computer literacy and experience using CRM or call management tools.
- Ability to work on-site in Mumbai and manage a high volume of calls in a fast-paced setting.
- Prior telesales or retail sales experience in electronics or mobile accessories is an advantage.
- Minimum high school diploma or equivalent; further education in business or marketing is beneficial.