Key Responsibilities: Handle customer calls in a skilled and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
📌 Telecaller (Noida)
🏢 Vs Creations
📍 Noida
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