Department: Telecaller

To: Head of Sales / Management

Location: Nariman Point, Mumbai

Industry: Timber / Building Materials / B2B Trading

Website: https://megamet.in/

About Megamet

Megamet is the largest timber distributor, which has operations PAN India. The company is headquartered in Mumbai and is involved in the import, distribution and supply of sawn timber products. The company’s head office is in Nariman Point, Mumbai.

About the Role

Megamet Company is hiring a Tele-caller to manage client communication and payment follow-ups for our B2B timber and building materials trading business. The role requires fluent English and a proactive approach to collections and client coordination.

Key Responsibilities

- Follow up with B2B clients on outstanding payments and ensure timely collections
- Make and receive calls to existing and prospective clients regarding orders, dues, and account status




- Maintain accurate records of client interactions and payment status
- Coordinate with the sales/accounts team to resolve payment discrepancies
- Escalate overdue accounts as per company protocol
- Build and maintain professional client relationships over calls

Requirements

- 1–3 years of experience in tele-calling, collections, or client servicing (B2B preferred)
- Fluent English communication (spoken and written)
- Robust follow-up discipline and negotiation skills
- Basic computer/MS Excel proficiency for tracking calls and payments
- Prior experience in timber, building materials, or B2B trading industry is a plus

Thanks & Regrads,

Amisha Shelar

Megamet Pvt Ltd.

📌 Telecaller (Mumbai)
🏢 Megamet
📍 Mumbai