Were Hiring : Technical Project Delivery / Managed Services Lead

We are looking for an experienced Technical Project Delivery / Managed Services Leader to drive end-to-end technology delivery, managed services, service operations, and client engagements.

Key Responsibilities :

- Lead end-to-end Technical Project Delivery & Managed Services engagements
- Own delivery across scope, timelines, quality, SLAs, KPIs, and budgets
- Manage application support, service operations, incident, problem, change & release management
- Act as the primary point of contact for clients and senior stakeholders
- Drive service governance, operational reviews, MIS, dashboards, and performance reporting
- Manage technical teams, resource planning, capacity, and delivery performance
- Lead major incidents, RCA, escalations, risk & issue management
- Drive process automation, continuous improvement, and operational excellence
- Ensure adherence to ITIL, Agile, Waterfall, and SDLC practices
- Collaborate with engineering, cloud, infrastructure, security,



QA, and business teams
- Manage vendors and third-party partners
- Support transition, transformation, migration, solutioning, and service onboarding initiatives

Required Skills :

- 15 to 18 years of overall IT experience
- Strong experience in Technical Project Delivery / Managed Services / IT Service Delivery
- Strong client & stakeholder management experience
- Expertise in ITIL, Incident, Problem, Change & Release Management
- Experience managing large technical teams
- Robust SLA/KPI, governance, risk & escalation management experience
- Exposure to Cloud, DevOps, CI/CD, automation, and enterprise technologies
- PMP / PRINCE2 / ITIL certification preferred

Note : Immediate Joiners / Candidates with short notice period preferred.

Interested candidates can DM me their updated CV or tag someone who would be a great fit!

📌 Technical Project Delivery/Managed Services Lead (India)
🏢 Skyleaf Consultants
📍 India