- Effectively communicate with stakeholders and Creative Studio colleagues to evaluate and prioritize requests.
- Discuss current projects with team members and assist them where necessary.
- Give advice to colleagues and clients in software, branding, layout and design.
- Actively work on Presentation Studio requests on a regular basis
- With the help and guidance of global Presentation Studio Management and HC to deliver the following core competencies:
- Performance management including mid and end-year reviews.
- Goal setting and coaching for local team.
- Local compensation recommendations.
- Manage time off, remote work and office policies while maintaining appropriate level of staffing.
- Be a first point of contact for conflict resolution within the local team and resolve or escalate any conflict with stakeholders accordingly.
- Understand and implement Presentation Studio processes and Oliver Wyman policies.
- Act as an ambassador for the Creative Studio with stakeholders across the firm.
- Have a growing network of stakeholder relationships (both internal and external), gather feedback on a regular basis and pass on relevant information to the Presentation Studio management.
- Facilitate a collaborative and creative work workplace for the team Foster relationship between team members and ensure team building opportunities.
- Provide guidance, support, and feedback to team members.
- Recognize and reward outstanding performance.
- Address performance issues and implement improvement plans when necessary.
- Assist the team where necessary to solve client problems by translating requirements into appropriate solutions.
- Escalate issues that affect the performance of the team and effectively solve any problems to ensure the team can operate well.
- Promote Oliver Wyman culture, be an ambassador of the Oliver Wyman values and live them daily (role model), encouraging attendance of firm and department initiatives and events.
Skills and Attributes:
People management
- Feedback, training & development Be able to provide constructive feedback, mentor, inspire growth and creativity, and encourage collaboration.
- Performance management Systematically manage performance, set annual objectives and deliver mid- and year end reviews.
Leadership skills :
- Having and pursuing a vision for the team, leading through challenging times Communication and client service
- Have strong interpersonal skills to negotiate and build relationships with other teams and stakeholders.
- Be effective in conflict resolution.
- Have good communication skills to convey department goals to the Presentation Design team.
- Have developing presentation and public speaking skills to articulate best practices to stakeholders and team members.
Understanding of business priorities and decision-making :
- Develop understanding of business priorities and how they translate in day-to-day decisions.
- Make sound decisions that are in line with the business needs.
Problem-solving and implementation :
- Ability to think critically, analyze situations, and develop creative solutions.
- Create organizational and policy decisions that work for large groups
Branding and design skills :
- Have strong knowledge of all Templates & Tools in the Presentation Studio, a solid understanding of the Oliver Wyman brand and a strong foundation of presentation design skills.
Technical skills :
- Expert knowledge of MS Office as well as OW PPT tools and Presentation Studio toolkit and other business relevant software (Flourish, Datawrapper, Figma)
Institutional knowledge and networking:
- Have a deep understanding of the organization and capabilities of the entire department and the relevant work processes and tools (workflow, i2, etc.)
- Have a good understanding of the structure and purpose of the company and build up a network of go-to contacts.
Innovation and industry trends :
- Have a keen eye and curiosity for emerging industry trends to keep ahead of the curve.
📌 Team Leader (Gurugram)
🏢 Oliver Wyman
📍 Gurugram
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