L2 SYSTEM ADMINISTRATOR

SECURITY & COMPLIANCE

Location

Bangalore

Experience

5 years

Work Mode

Remote-first Client Visits

Apply Email

[email protected]

Role Summary

We are looking for a strong L2 System Administrator with hands-on experience in Endpoint Security, DLP, Encryption, Device Management, Microsoft 365, Google Workspace, Email Security, and IT Compliance.

System Administration

· Manage EDR & security alerts

· Handle endpoint hardening & patching

· Manage DLP & data protection

· Administer MDM/UEM & device compliance

· Manage BitLocker, FileVault & encryption

Endpoint Security & Device Management

· Administer Microsoft 365, Exchange Online & Entra ID

· Manage Google Workspace & Gmail

· Manage users, licenses, MFA & access controls

· Handle email security, SPF, DKIM & DMARC

· Investigate phishing & compromised accounts

Microsoft 365 & Google Workspace

· Act as L2 technical contact for clients

· Communicate with IT teams & business users

· Own escalations through resolution

· Guide & mentor L1 engineers

· Visit client sites when required

Security & Compliance

· Provide L2 support across client environments

· Manage Windows Server, AD, GPO, DNS/DHCP & endpoints

· Troubleshoot Windows, macOS, network & VPN issues

· Handle escalations,



RCA & vendor coordination

· Guide & mentor L1 engineers

Client & Team Management

· Maintain client security controls

· Support ISO 27001, SOC 2, GDPR & DPDP

· Assist audits, assessments & evidence collection

· Identify security gaps & corrective actions

Must Haves

· 5 years' System Administration experience

· Strong Windows, AD & Microsoft 365 skills

· Google Workspace knowledge

· Experience with EDR, DLP & encryption

· MDM/UEM & device compliance experience

· Strong IAM, MFA & access control knowledge

· IT management & security tools experience

· Excellent communication & documentation

· Strong troubleshooting & client-handling skills

· Ability to guide L1 engineers

· Willing to travel to client sites

Skills

· RMM, ITSM, Endpoint Security & Device Management knowledge

· Experience with Atera, Freshdesk, CrowdStrike, Defender, Intune & similar tools

· Robust documentation & ticketing skills

· Maintain RCA, SOPs, security records & KB articles

Company / Branding

Company: Infodot

Tagline: Your Skills. Our Opportunity. A Better Connected Tomorrow.

Pay: ₹500,000.00 - ₹700,000.00 per year

Work Location: In person

📌 System Administrator (Bengaluru)
🏢 Infodot Technologies
📍 Bengaluru