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Role Summary:

The Supply Manager – Franchise is responsible for program managing a pool of franchise partners (both exclusive and non-exclusive) across their lifecycle — onboarding, ongoing management, retention, payout reconciliation, and compliance — while also designing and driving incentive programs to maximize franchise performance and engagement.

Key Responsibilities:

Franchise Onboarding

- Manage end-to-end onboarding of new franchise partners, both exclusive and non-exclusive.
- Ensure timely completion of documentation, agreements, and system setup for new franchisees.
- Facilitate induction/training to align franchisees with business processes and standards.

Ongoing Management

- Serve as the primary point of contact for the assigned pool of franchise partners.
- Monitor franchise performance, service quality, and adherence to brand/operational standards.
- Conduct regular business reviews and site visits (as applicable) to track health of operations.

Retention

- Build strong relationships with franchise partners to drive long-term retention.
- Identify at-risk franchisees and implement proactive retention measures.
- Gather and act on franchisee feedback to continuously improve the partnership experience.

Payout Reconciliation

- Ensure accurate and timely payout processing and reconciliation for all franchise partners.
- Resolve payout- and billing-related discrepancies in coordination with finance.
- Maintain transparent records of settlements, dues, and incentive payouts.

Compliance





- Ensure franchise operations comply with company policies, agreements, and applicable regulations.
- Conduct periodic audits and compliance checks across the franchise network.
- Track and resolve compliance breaches, escalating critical issues where required.

Incentivizing Franchise Partners

- Design, communicate, and drive periodic incentive/reward programs to motivate franchise performance.
- Track incentive scheme effectiveness and recommend improvements based on data.
- Ensure timely and accurate disbursement of incentives to eligible franchisees.

Key Skills & Competencies

- Strong relationship and stakeholder management skills to manage franchise partners.
- Sound understanding of P&L;, incentive structures, and payout mechanisms.
- Analytical skills to track franchise performance and retention metrics.
- Negotiation and conflict-resolution skills.
- Proficiency in MS Excel/Google Sheets and reporting tools.

Qualifications & Experience

- Graduate in any discipline; MBA preferred.
- 5–6 years of experience in franchise management, channel/partner management, or supply chain roles.
- Prior experience managing exclusive/non-exclusive partner or franchise networks is an advantage.

Interested Candidates can apply through the Email: [email protected] or WhatsApp: (phone hidden).

Advantages

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick leaves
- Provident Fund

Work Location: As per business requirements

📌 Supply Manager - Franchise (Hyderabad)
🏢 Avaan India
📍 Hyderabad