Manage daily operations of the detailing studio. Handle customer enquiries, bookings, complaints, and service requirements. Explain detailing services, packages, pricing, and upselling opportunities to customers.

Manage and supervise the detailing team and attendants . Allocate jobs to technicians and ensure timely completion. Monitor the quality of services such as ceramic coating, PPF, deep cleaning, polishing, washing, and interior detailing .

Conduct final inspection of every vehicle before delivery . Ensure vehicles are delivered in proper condition and within committed timelines. Train and guide team members on service quality, SOPs, and customer handling .

Maintain daily job cards, billing, sales, and operational reports . Monitor stock and inventory of chemicals, microfiber towels, tools, and other detailing materials. Ensure proper store cleanliness, hygiene, equipment maintenance, and professional appearance.

Ensure adequate staff presence during working hours. Maintain high standards of customer experience,



including proper customer greeting and service. Coordinate with Head Office regarding sales, operations, customer complaints, inventory, and daily reporting .

Achieve monthly sales and operational targets . Ensure strict adherence to company SOPs, pricing, discount policies, and delivery procedures . Handle escalated customer complaints and resolve issues professionally.

Prepare and submit day-end reports and ensure all software entries are updated on time.

Required Skills Strong team management and leadership skills. Excellent customer handling and communication. Knowledge of automobile detailing services. Ability to manage multiple vehicles/jobs simultaneously. Valuable understanding of sales and upselling. Basic knowledge of inventory and reporting. Good computer/CRM/software handling skills. Responsible, disciplined, and target-oriented. Training will be provided to freshers

📌 Store Manager (Sahibzada Ajit Singh Nagar)
🏢 Cars To Crores Private
📍 Sahibzada Ajit Singh Nagar