About the Role

We are looking for a dynamic Account Management professional with a strong background in experiential marketing and events. The ideal candidate will be a self-starter responsible for managing client relationships, leading projects end-to-end, and ensuring seamless execution through effective coordination with internal teams, vendors, and partners.

This role requires a blend of client management, project ownership, creative understanding, operational excellence, and production expertise.

Key Responsibilities

- Serve as the primary point of contact for clients, ensuring strong relationship management and seamless communication.
- Understand client objectives and brand values, translating them into clear briefs and actionable direction for internal and partner teams.
- Lead the development and presentation of proposals, pitch decks, project plans, and client presentations.
- Own projects from brief to execution, managing timelines, budgets, deliverables, stakeholder alignment, and overall project quality.
- Collaborate closely with creative, content, design, production, and operations teams across locations to deliver impactful brand experiences.
- Lead production planning and execution, with a strong understanding of fabrication, branding, venue operations, and event logistics.
- Source and manage vendors for gifting, merchandise, printing, and event collaterals, ensuring quality, timelines,



and cost efficiency.
- Review concepts and deliverables to ensure alignment with client objectives, brand guidelines, and project goals.
- Manage on-ground event execution and proactively resolve challenges to ensure flawless delivery.
- Support business growth through proactive client engagement and identification of opportunities within existing accounts.

Requirements

- 5-8 years of experience in Client Servicing, Account Management, or Project Management within the events, experiential marketing, or brand activation industry.
- Excellent presentation, storytelling, and deck-building skills.
- Team player with a strong understanding of event operations, production, vendor management, and execution.
- Experience in sourcing and managing gifting, printing, branding, fabrication, and event collateral partners.
- Strong creative sensibility with the ability to quickly understand brands and guide teams accordingly.
- Excellent communication, stakeholder management, negotiation, and problem-solving skills.
- Ability to manage multiple projects simultaneously in a fast-paced setting.
- High levels of ownership, accountability, attention to detail, and execution excellence.
- Proficiency in Google Workspace (Docs, Sheets, Slides, Drive, Gmail, etc.).

Interested can apply at [email protected]

📌 Sr. Manager Client Servicing - Events (Mumbai)
🏢 Spalba
📍 Mumbai