? WE ARE HIRING | SENIOR COLLECTION MANAGER ?? Location: JaipurIndustry: Collection / BPO / Banking / NBFC
Experience: 7–12+ Years
Position: Senior Collection Manager
We are looking for an experienced Senior Collection Manager to lead collection operations, drive recovery performance, manage teams, and ensure achievement of business targets.
? Key Responsibilities
- Manage end-to-end collection operations and achieve portfolio-wise recovery targets.
- Lead and manage Collection Managers, Team Leaders & Field/Calling Teams.
- Monitor key KPIs including recovery, productivity, PTP, roll rates, ageing & target achievement.
- Develop and implement effective collection strategies to improve performance.
- Review daily/weekly MIS and branch performance and take corrective actions.
- Handle client relationships, escalations and operational reviews.
- Manage manpower planning, team productivity, incentives and operational costs.
⭐ Preferred CandidateCandidates with solid experience in Collection Agency / Banking / NBFC / BPO, particularly in field collection and recovery operations, will be preferred. ? Interested candidates can share their CV with HR. (phone hidden)