Amazon is looking for a Sr. Business Development Manager to drive category growth and strategic partnerships for the Gift Cards business. This is a rare blend of Category Management and Business Development; a role that offers deeper control over critical growth levers and places you at the exciting intersection of online retail and fintech.

Gift Cards offer a unique value proposition by not just being a gifting product but also a payment instrument. With Gift Cards being significantly underpenetrated in the Gifting industry and Amazon Pay Gift Cards having a lion's share in the Gift Cards market, this role offers exponential growth potential and a unique opportunity to shape the industry.

If you thrive on ownership, this role offers early P&L; responsibility, a rare accelerator for a successful long-term career. You will own revenue and profitability goals, set the long-term vision for your category, and drive insights-based product innovation.

Key job responsibilities

Business Development & Account Management

- Identify, pitch and onboard current sellers, brands and vendors into the Gift Cards ecosystem; negotiate strategic agreements and build long-term partner relationships
- Own end-to-end account management for 3P Branded Gift Cards (sellers/brands) and Amazon Pay Gift Cards (vendors), driving regular business reviews and joint planning with partners

Category Management & Retail Inputs
- Drive core retail inputs of selection, pricing, and customer experience to drive consistent improvements across key topline and CX metrics




- Drive demand-generation by funneling Amazon's internal traffic through navigational & merchandised assets to Gift Cards

Business Planning & Long-Term Ownership
- Independently build quarterly and monthly plans to achieve annual goals; present business reviews to internal stakeholders
- Own full P&L; for your category, set the long-term vision, collaborate with Product & Tech on the roadmap, and unlock alternate revenue channels through insights-based innovation A day in the life

You start your morning reviewing topline metrics to spot trends needing immediate attention. By mid-morning, you're pitching a leading lifestyle brand with data-backed ideas to grow their Gift Cards issuance volume on Amazon. Post-lunch, you refine pricing strategies, review selection gaps and work with the catalog team to improve the CX on detail pages.

You then sync with Product & Tech on a roadmap feature that could unlock a new revenue channel. Later, you're preparing a quarterly business review for leadership. Before wrapping up, you check in on a key 3P seller's concern regarding poor customer ratings.

About the team

Amazon Pay Balance team is at the forefront of revolutionizing gifting & payments in India. We work closely with all top gift card issuers and brands in India to create seamless,



customer-centric gifting experience. Our team thrives on innovation, strategic thinking, and the ability to navigate complex partnerships. We're passionate about making a tangible impact on how millions of customers in India transact online and in-store.

Basic Qualifications

- 5+ years of professional or military experience

- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Experience in data analysis, with the ability to interpret and draw insights from data to inform decision-making processes

- MBA from a Tier 1 Business School Preferred Qualifications: - Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
- Experience driving demand and managing a customer funnel across multiple channels
- Experience with financial analysis and P&L; ownership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

📌 Sr. BDM, Gift Cards, Amazon Pay Balance (Gurugram)
🏢 Amazon
📍 Gurugram