Designation : Field Service - Site Incharge

Location : Nagpur

Education : BE/ B.Tech

Main responsibilities:

- Manage & execute Maintenance contracts of the designated site ensuing timely service delivery, delivering contractual commitments and compliance with safety and quality standards.
- Resolve customer issues with strong collaboration and ensure customer satisfaction.
- Spares & inventory management.
- Ensure feedback of field experience at all stages to improve reliability of the products
- Periodic reporting of the open points of Customer and follow up till the action is closed
- Manage and execute technical warranty activities including fault diagnosis, component replacement, and Customer NCR closure




- Support during the commissioning of the Product/System on train and Locomotive and Support field validation and endurance trials of current components and retrofits. If any in his location
- Train and guide site technicians on AMC procedures, documentation, and technical updates.
- Maintain safety, regulatory and contract related documentation at site for audits & renewals.
- Ensure adherence to Wabtec safety standards, promote a safety-first culture across the teams

Own Payment collection in coordination with commercial team

📌 Site Incharge (Nagpur)
🏢 Wabtec
📍 Nagpur