:

: SFCC Quality Assurance Engineer / Senior SFCC Quality Assurance Engineer

Must-Have Qualifications & Skills

Education

- Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
- Equivalent practical experience in Quality Assurance / Quality Engineering may also be considered.

Key Skills

- Robust hands-on experience in Salesforce Commerce Cloud (SFRA/Storefront Reference Architecture) testing.
- Deep understanding of SFCC Business Manager (BM) configurations and administration.
- Expertise in end-to-end eCommerce order lifecycle validation.
- Knowledge of SFCC catalogs, price books, promotions, campaigns, inventory, and customer groups.
- Strong understanding of B2C Commerce architecture and integration touchpoints.
- Experience validating storefront, checkout, and post-purchase customer journeys.
- Functional, Regression, Integration, System, UAT, and Smoke Testing.
- Cross-browser and Cross-device testing.
- Responsive Web Testing across desktop, tablet, and mobile platforms.
- Accessibility (WCAG) testing and validation.
- Localization and Internationalization testing.
- Test Planning, Test Strategy, Risk Assessment, and Defect Management.
- Ability to translate business requirements into comprehensive test scenarios.
- Hands-on experience validating integration between SFCC and OMS, Payment, Tax, and Shipping systems.

Experience

- 7+ years of QA experience with at least 3-5 years in Salesforce Commerce Cloud (SFCC) testing.
- Proven experience testing complex eCommerce applications with high transaction volumes.
- Hands-on experience validating SFCC implementations, enhancements, and production releases.
- Experience working with Agile/Scrum delivery models and participating in sprint activities.
- Experience coordinating testing activities across multiple teams and stakeholders.




- Experience leading end-to-end QA efforts for major releases and holiday/business-critical deployments.
- Experience in test estimation, release planning, and quality reporting.
- Experience supporting UAT, production validation, hypercare, and post-release quality monitoring.
- Experience mentoring junior and mid-level QA engineers.

Good-to-Have Qualifications & Skills

- Experience with SFRA and Headless Commerce implementations.
- Exposure to Composable Commerce architecture.
- Experience in native Mobile App testing (iOS and Android).
- Knowledge of Google Analytics, Adobe Analytics, or web tracking validation.
- Experience testing multi-site, multi-language, and multi-currency storefronts.
- Familiarity with loyalty, subscription, and marketplace eCommerce models.
- Exposure to cloud environments and release management processes.
- API Testing using Postman or similar tools.
- Exposure on Selenium, Katalon, or Playwright automation

Additional Skills

- Leadership & Ownership of QA sign-off discussions and release readiness assessments.
- Drive quality metrics, defect leakage analysis, and continuous improvement initiatives.
- Review and approve test cases, test execution reports, and release documentation.
- Identify project risks and proactively recommend mitigation strategies.
- Act as the QA point of contact for business and technical stakeholders.
- Strong analytical and troubleshooting skills for complex eCommerce issues.
- Excellent stakeholder management and communication skills.
- Ability to work with global distributed teams.
- Facilitate defect triage sessions and quality review meetings.
- Support business demonstrations, sprint reviews, and UAT activities.
- Promote automation opportunities and test optimization strategies.
- Establish and maintain reusable regression suites.

Location:

DGS India - Bengaluru - Manyata N1 BlockBrand:

MerkleTime Type:

Full timeContract Type:

Permanent

📌 SFCC Lead QA (Bengaluru)
🏢 dentsu
📍 Bengaluru