Company:A Large Global Organization

Key Skills: ServiceNow, ITSM, CSM, TSM, ServiceNow Architecture, IT Service Management, Telecom Platforms, Solution Design, Enterprise Architecture, Platform Architecture, OOTB Capabilities, Enterprise Integration, Agile, Waterfall

Roles & Responsibilities:

- Drive functional and technical solution design across the ServiceNow domain.
- Translate business and IT requirements into ServiceNow solutions aligned to OOTB capabilities and architectural standards.
- Provide architectural oversight across solutioning and development activities.
- Work with enterprise architects, solution architects, and domain SMEs to shape implementation epics and delivery plans.
- Support Agile planning activities and guide squads with technical direction and platform expertise.





Experience Required:

- 14+ years of experience with ServiceNow implementations, especially in CSM or TSM environments.
- Proven background as an IT architect in a telecom context.
- Ability to design scalable platform solutions and evaluate impact across connected systems.
- Experience working with ServiceNow platform capabilities and enterprise integration scenarios.

Positive to Have:

- Experience with Waterfall delivery methodology.
- Experience with Agile methodology.

Education:

- Master's degree in IT, Telecom, or equivalent experience.

📌 ServiceNow Domain Architect (Bengaluru)
🏢 MyCareernet
📍 Bengaluru