Manage the overall delivery of projects, from initiation to closeout, to meet the stated business objectives and benefits, in compliance with all relevant Governance, Risk and Audit requirements.
Requirements
35 years experience managing projects in a diverse environment (essential) Insurance industry experience (desirable)
Duties and Responsibilities
INTERNAL PROCESS Contribute to and coordinate the investigation of the feasibility of projects that support the achievement of business objectives. Contribute to the development of relevant business cases for approval. Determine and document the project scope in collaboration with team and stakeholders, to ensure project deliverables and expectations are clearly articulated and aligned to business objectives.
Determine and document project objectives and measures of success which will be used to evaluate project effectiveness. In collaboration with stakeholders develop project plans which identify and sequence the activities and timelines needed to successfully deliver the project objectives. Identify and manage dependencies between projects across the business.
Identify risks and collaborate with stakeholders to manage the mitigation of risks. Liaise with various stakeholders to report on overall project progress, risks, issues as per Business Areaspecific reporting requirements. Liaise with various stakeholders to signoff minutes for project meetings and workshops.
Analyse projectrelated data (issue logs, risk logs, action logs) to enable informed decisionmaking. Oversee and signoff project plans, resource schedules, work hours, budgets and expenditures.
Manage the project close out and the assessment of project effectiveness in order to make recommendations to improve project impact.
Recommend the implementation of initiatives that address project shortcomings or areas of concern. CLIENT Provide authoritative, expertise and advice to clients and stakeholders. Build and maintain relationships with clients and internal and external stakeholders.
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed. Make recommendations to improve client service and fair treatment of clients within area of responsibility. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
PEOPLE Develop and maintain productive and cooperative working relationships with peers and stakeholders Positively influence and participate in change initiatives. Continuously develop own expertise in terms of professional, industry and legislation knowledge. Contribute to continuous innovation through the development, sharing and implementation of new ideas.
Take ownership for driving career development. FINANCE Contribute to the financial planning process within area / project. Identify opportunities to enhance cost effectiveness and increase operational efficiency.
Manage financial and other company resources under your control with due respect. Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
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