Operations & Maintenance

Manage daily operations of all building systems including HVAC, electrical, plumbing, elevators, BMS, and fire safety systems.

Ensure timely preventive and corrective maintenance of all facilities and equipment.

Oversee housekeeping, landscaping, pest control, and waste management with a focus on premium quality and hygiene.

Resident Relations

Act as the single point of contact for all resident concerns and service requests.

Ensure a prompt, courteous, and professional response to resident queries.

Coordinate community events or premium services in alignment with the luxury living experience.

Vendor & Staff Management

Supervise all on-site technical and support staff (security, housekeeping, technicians).

Manage contracts, performance, and quality of service of external vendors and AMC providers.

Ensure all staff are trained in customer service and property-specific protocols.

Compliance & Safety





Ensure compliance with all statutory regulations (fire safety, environment, building codes, etc.).

Conduct regular audits and safety drills.

Maintain documentation for licenses, certifications, and safety records.

Financial & Budgeting

Prepare and manage facility budgets, service charge reconciliation, and cost control.

Approve facility-related purchases and monitor maintenance expenses.

Ensure effective use of resources and sustainability practices.

Key Skills & Competencies

Strong leadership and team management skills.

Excellent communication and customer service orientation.

High attention to detail and a proactive approach.

Technical expertise in building systems and maintenance.

Familiarity with BMS, CAFM, and facility management software.

📌 Senior Manager- Facility (Pune)
🏢 The Ark,Pune
📍 Pune