25 Aug
|
NTT DATA Global Delivery Services
|
Noida
25 Aug
NTT DATA Global Delivery Services
Noida
Banking Operations Senior Associate Graduate (Any) with minimum of 3 - 5 years of work experience in an international BPO Banking process.
- Excellent understanding or an SME of KYC/AML/CDD experience is mandatory • Adaptable to work in night Shifts • Excellent Oral & Communication skills in English Strong understanding of KYC/AML concepts/process • Maintain the necessary SLA’s and report out to the team manager on a regular basis • Anticipates problems and recognizes when to deviate from standard practices • Seeking assistance or to resolve complex issues with the help of process knowledge • Adhere to project requirements and department objectives • To follow technical protocols and general procedures guided by department objectives • Effectively communicate to coordinate job specific information and to collaborate with team members • Participating in the training programs based on business needs • Attending team meetings or customer calls (if required) • To perform Quality Audits based on process requirements Should be able to lead the team as a process expert and lead Experience Level Senior Level
📌 Senior Associate - Banking Operations (Noida)
🏢 NTT DATA Global Delivery Services
📍 Noida