Hello All,

Greetings from ZettaMine!!!

Assignment Title: Senior CRM Consultant – PARTS LINQ

Experience: 6–12

Location: Bangalore

Notice Period: Immediate

Description

Overall Position Responsibilities

- Follow established customizing guidelines and best practices.
- Contribute to a knowledge-sharing attitude within the module team globally.
- Contribute to module team meetings as decided/required.
- Actively collaborate with Solution Expert/Delivery Leader for business requirements and increase of business process knowledge in the module team.
- Actively collaborate with Functional Lead on meeting stipulated Service Level Agreements for case resolution within the module team.
- Build and maintain support for the defined ways of working as well as cooperation for continuously improving them.

Overall Technical Qualifications

- CRM QTC process and setup – Quotation to Cash Process.
- CRM Services.
- Middleware knowledge and settings.
- Initial and Delta download from ECC to CRM – Partners, Product master, Condition records, Transactional data.
- Partner Determination.
- Pricing.
- CRM Billing.
- Action profiles.
- Integration between CRM and ECC.
- Sound knowledge about ECC SD.
- SAP CRM eCommerce overview.




- Product catalogue management – Create/replication.
- Agreement to Order Creation process.
- Marketing planning and Campaign management.
- Standard programs knowledge, i.e., CRMD and CRM.
- Good to have knowledge on integration between CRM and APO/gATP Order Fulfillment.
- Good to have knowledge on Logistics integration with CRM.

Overall Position Competencies

- Able to analyze and solve day-to-day issues from business within agreed SLA.
- Experience in handling Change Requests and Problem Management.
- Ability to scope, prepare FS script, and execute interface tests.
- Solid analytical, problem-solving, and conceptual skills.
- Good coordination with team members and customers is a must.
- Excellent communication skills; make presentations, participate in and/or drive workshops.
- Experience in working with global/international teams will be considered.

Mandatory Skills:

- FICO (GL-AR-AP-AA-BA-CEA-CCA-PCA-IO-TR)
- SAP CRM Functional – Service
- SAP CRM Technical
- SAP Warehouse Management

Interested candidates kindly share your updated CV to [email protected] or WhatsApp to (phone hidden).

Thanks & Regards,

Aruna.M

📌 SAP CRM Functional (Bengaluru)
🏢 ZettaMine Labs
📍 Bengaluru