About The Company

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business.

Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily prospect to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.

If you’re looking for a challenge and meaningful role, you’re in the right place.

About The Role The Senior Sales Specialist based in NCR, Bengaluru, Mumbai, or Pune is a key driver of business growth within their designated portfolio. This role is responsible for delivering profitable revenue expansion, margin improvement, customer retention, and acquisition of new business opportunities. The position involves working closely with customers and cross-functional teams to identify growth avenues, implement commercial strategies, and ensure an exceptional customer experience.

Success in this role demands strong commercial acumen, customer-centric approach, relationship management, negotiation expertise, and disciplined execution.

The Senior Sales

Specialist will play a pivotal role in developing strategic account plans, managing customer relationships, and collaborating across departments to meet and exceed business objectives.

Qualifications The ideal candidate will possess a Bachelor's degree in Engineering, Science, Business, Marketing, or a related discipline. A minimum of five years of experience in sales, technical sales, business development, account management, or other customer-facing roles is required. Demonstrated ability to cultivate customer relationships and drive business growth is essential. Candidates should have strong communication, presentation, negotiation, and stakeholder management skills.





Experience working effectively in a matrix and cross-functional environment is highly valued. Preference will be given to those with experience in specialty chemicals, advanced materials, silicones, adhesives, sealants, elastomers, polymers, or related industries. An MBA or advanced business qualification is desirable.

Responsibilities

- Manage an assigned portfolio of customers, developing account plans to achieve volume, revenue, profitability, and growth targets.
- Build and sustain strong customer relationships, identifying opportunities for market share expansion, new business development, and product innovation.
- Develop and implement sales strategies aligned with business priorities and market trends.
- Lead commercial negotiations, pricing discussions, and contract management activities in compliance with company policies.
- Maintain opportunity pipelines, forecasts, and customer data using CRM and other commercial tools.
- Collaborate with Marketing, Technical Service & Development, Product Management, Pricing, Supply Chain, Customer Service, and Channel Partners to meet business objectives.
- Monitor market dynamics, competitive activities, and customer developments, providing insights to inform strategic decisions.
- Coordinate resolution of commercial, service, quality, supply, and pricing issues to ensure a superior customer experience.
- Ensure adherence to Dow’s commercial processes, business policies, and legal requirements.

Benefits We invest in you. Dow’s total rewards programs are designed to support your pay, health, life, future, and career development. We recognize that your background,



talent, and perspective are valuable assets to our organization and we are committed to investing in your overall wellbeing.

- Competitive and equitable base salary along with performance-based bonuses and locally relevant incentives.
- Comprehensive benefits packages supporting physical, mental, financial, and social wellbeing, including health insurance, wellness programs, and work-life balance initiatives.
- Robust retirement plans, including company-sponsored benefits, savings opportunities, and financial planning resources, with options like employee stock purchase programs where available.
- Specialized programs such as Student Debt Retirement Savings Match (U.S. only) to help employees achieve their financial goals.
- Extensive medical and life insurance options, with travel insurance available in select locations.
- Opportunities for professional growth through training, mentorship, community involvement, and team-building activities.
- Flexible work arrangements and role-based flexibility to support personal productivity and work-life harmony.
- Generous paid time off policies, including leave for new parents, family care, volunteering, and employee resource group participation.
- Access to wellbeing portals, onsite fitness facilities (where available), and employee discounts on various services and products.

Equal Opportunity As a committed employer, Dow provides equal employment opportunities to all individuals regardless of race, gender, age, religion, national origin, disability, or any other protected status. We believe in fostering an inclusive environment where every employee can bring their whole self to work, contribute meaningfully, and grow professionally. We encourage diversity and are dedicated to creating a workplace that reflects the communities we serve.

Further information regarding Dow’s commitment to equal opportunities can be found on our official policies and website.

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