We are looking for an experienced Reservation Supervisor to manage daily reservation operations and supervise the reservations team.
Key Responsibilities
- Handle room reservations, amendments, cancellations, and confirmations.
- Supervise and guide the Reservations team.
- Monitor room availability, rates, and OTA bookings.
- Coordinate with Front Office, Sales, Housekeeping, and Revenue teams.
- Handle guest and travel-agent queries professionally.
- Prepare reservation reports and maintain accurate records.
- Ensure proper use of PMS and online booking systems.
Requirements
- 2–3 years of experience in Hotel Reservations/Front Office.
- Previous supervisory experience preferred.
- Good knowledge of PMS, OTA platforms, and MS Excel.
- Solid communication, organizational, and problem-solving skills.
- Ability to work in shifts, including weekends and holidays.
📌 Reservations Supervisor (Thrissur)
🏢 Gokulam Park
📍 Thrissur
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