Company Description PaperClip is a fintech company focused on redefining the future of commerce in India, with a special emphasis on empowering MSMEs. The organization is building a modern trade ecosystem that helps businesses unlock their potential, grow sustainably, and contribute to India’s economic progress. PaperClip values innovation, technology, and strong intent, and brings together highly motivated team members who believe they can drive meaningful change.

The company is at an early yet ambitious stage of its journey, offering opportunities to shape its growth and impact. Applicants joining PaperClip can expect a mission-driven workplace where their contributions support real-world businesses and long-term transformation.

Role Description The Relationship Manager is a full-time, on-site role based in Noida. This role is responsible for managing and strengthening relationships with MSME clients, understanding their financial and business needs, and ensuring that PaperClip’s products and services deliver ongoing value. Day-to-day tasks include onboarding current customers, conducting regular check-ins, resolving issues, and coordinating with internal teams to provide tailored solutions.

The Relationship

Manager will track client performance and feedback, identify opportunities for upselling or cross-selling, and support product and operations teams with insights from the field.



This role also includes preparing reports on client activity, maintaining accurate records in CRM systems, and representing PaperClip in client meetings, events, and other engagement activities.

Qualifications

- Candidates should possess strong client relationship and account management skills, with the ability to build trust, maintain long-term partnerships, and address client needs proactively.
- Candidates should have solid communication and interpersonal skills, including clear verbal and written communication, active listening, and the ability to explain complex concepts in simple terms.
- Candidates should demonstrate problem-solving and analytical skills, with experience in gathering client data, interpreting trends, and recommending appropriate solutions or improvements.
- Candidates should have organizational and time-management skills, including the ability to manage multiple client accounts, prioritize tasks, and maintain accurate documentation.
- Candidates with experience in fintech, financial services, or MSME-focused businesses, familiarity with CRM tools, and comfort working in a fast-paced startup environment will be preferred.
- A bachelor’s degree in business, finance, economics, or a related field is beneficial; relevant professional certifications or prior experience in relationship management or sales are an advantage.

📌 Relationship Manager (Noida)
🏢 PaperClip
📍 Noida