Institutional Sales &

- Relationship Management

- Lead institutional sales initiatives across group schools, primarily working with school chains and large school groups in India.
- Manage and nurture relationships with 10–15 key stakeholders per account, including promoters, directors, principals, academic heads, and procurement teams.
- Act as the primary point of contact for institutional clients, ensuring solid trust, credibility, and long-term partnerships.
- Drive account growth through renewals, upselling, and cross-selling — this is a collaborative effort led by the Sales Head in close coordination with the Regional Academic Partners and the Sales Team, who collectively own school retention and expansion within existing groups.
- Represent the organization in high-level meetings, negotiations, and presentations with school leadership.

Team Leadership &

- Capability Building

- Work effectively with a lean team, ensuring clarity of roles, accountability, and performance excellence.
- Set up, mentor, and tune teams to deliver consistent outcomes despite limited resources.
- Build a culture of ownership, collaboration, and solution-oriented thinking across the team.

Process Setup &

- Operational Excellence

- Design, streamline, and implement key business processes including:
- Catalogue planning and rollout
- Partner with Regional Academic Partners for key school meetings — the Academic Partner team will design and facilitate workshops and classroom observations, while the Sales Head ensures attendance, relationship continuity, and commercial follow-through; at the time of renewal, both roles work in tandem to secure the account
- Promotions and campaign execution
- Liaising processes between sales, academics, editorial, design, and operations
- Ensure documentation, timelines,



and approvals are well-structured and followed consistently.
- Monitor adherence to processes and continuously improve efficiency and turnaround times.

Academic Coordination &

- Liaison Management

- Own the commercial relationship with institutional clients — use academic milestones (workshops, classroom observations, review meetings) as touchpoints to strengthen trust, assess satisfaction, and identify growth opportunities.
- Drive school-level engagement from a sales and retention lens — attend key academic events alongside the Academic Partner team, position the Sales Head as the face of the organisation, and ensure every school interaction moves the relationship toward renewal and expansion.
- Handle commercial escalations, pricing discussions, and renewal negotiations directly; loop in the Academic Partner team for content or delivery-related concerns, ensuring a clean division of ownership with no gaps in client experience.

Brand Building, Sales &

- Marketing Oversight

- Oversee brand-building initiatives in collaboration with the marketing team, aligned with institutional positioning.
- Provide strategic inputs for sales and marketing collaterals such as catalogues, presentations, brochures, and proposals.
- Support marketing campaigns, school outreach initiatives, events, and partnerships that strengthen brand visibility and credibility.
- Ensure consistent brand messaging across all client-facing communication.

Reporting &

- Strategic Inputs

- Track sales performance, client feedback, pipeline status, and process efficiency.
- Submit periodic reports and strategic insights to senior leadership on sales progress, market trends, and growth opportunities.
- Identify risks, challenges, and improvement areas, and proactively propose mitigation strategies.

📌 Regional Head– Institutional Sales & School Partnerships (Hyderabad)
🏢 Wise Wings Learning Solutions
📍 Hyderabad