Company Description myHQ by ANAROCK is India’s leading marketplace for flexible office space solutions, helping businesses find efficient, hyperlocal, and customized office spaces across the country. Backed by ANAROCK Group, a trusted real-estate consultancy with a large professional and partner network, myHQ offers managed offices, virtual offices, private cabins, day passes, and on-demand meeting rooms in coworking spaces. The company provides zero brokerage, design and layout support, ethical practices, and access to a wide network of verified properties with dedicated office consultants. myHQ has served over 5,000 brands, including well-known organizations such as Aaj Tak, Jio Saavn, Bajaj Capital, Yulu Bikes, Airmeet, Aditya Birla Finance, and Flipkart, through 1,500+ office spaces, including premium coworking brands.

The team focuses on quick turnaround times and comprehensive move-in support to ensure a seamless experience for clients.

Role Description The Product Trainer is a full time, on-site role based in Gurugram, responsible for delivering effective training on myHQ products and solutions to internal teams and external stakeholders. This role involves planning and conducting product training sessions, demonstrations, and workshops to ensure users understand features, workflows, and best practices.

The Product

Trainer will develop training materials such as presentations, guides, and digital resources, and regularly update content based on product enhancements and user feedback. The role also includes assessing training effectiveness, analyzing participant performance and adoption metrics, and collaborating with product, sales, and customer success teams to address learning gaps.

The Product

Trainer will support onboarding of new team members, maintain training documentation,



and contribute to continuous improvement of training processes.

Key Responsibilities:

- Business & Stakeholder Connect

Maintain direct and regular connect with Sales and Operations teams to understand real-time business challenges, performance gaps, and process changes. Translate business requirements into relevant training interventions.
- Training Needs Identification (TNI)

Conduct Training Needs Identification through performance data, call audits, stakeholder feedback, and business observations. Identify individual and team-level capability gaps and recommend appropriate learning solutions.
- Product & Process Training

Deliver product, process, sales, and behavioural training as per business requirements. Ensure employees have a clear understanding of products, processes, SOPs, and compliance requirements.
- New Joiner Training (NJT)

Handle NJT batches from training planning to certification/readiness. Deliver structured induction, product, process, and sales training. Track trainee performance and ensure readiness before floor deployment.
- Training Content & SOP Management

Create, update, and maintain training decks, SOPs, process documents, assessments, and training resources. Ensure training content remains aligned with the latest business processes and product changes.
- Sales & Operations Support

Provide administrative and analytical support to Sales, including data entry, report generation, tracker management, scheduling, and performance updates. Work closely with Sales and Operations to ensure smooth execution of training and business initiatives.
- Revenue & Business Contribution

Contribute directly to revenue generation by making outbound calls, engaging with clients/leads, and driving closures when required. Identify opportunities where training interventions can improve business performance.

📌 Product Trainer (Gurugram)
🏢 myHQ by ANAROCK
📍 Gurugram