Role Description

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries.

Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences.

To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles. Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done”
- Attitude
- Do the Right Thing
- Be Accountable

About This Opportunity Job Title: Product Manager 2

Location: Bangalore

We are looking for a Product Manager 2 to lead product areas across Merchant Portal, New Vertical Hub and Integrations. This role will be responsible for defining product priorities, driving roadmap execution, and partnering with cross-functional teams to build customer-facing experiences and scalable shared capabilities.

The role requires a strong product manager who can work through ambiguity, understand customer and business needs, and translate them into clear product outcomes.

As a Product Manager II, you will be responsible for managing one or more product areas from discovery through execution.



You will translate business needs and user problems into clear product requirements, define success metrics, manage delivery priorities, and ensure the product creates meaningful impact.

This is an individual contributor role and does not include people management responsibilities.

Responsibilities

- Own product roadmap and execution for assigned product areas or charters.
- Understand customer, store, business, and operational needs through data, research, and stakeholder inputs.
- Convert problems into transparent product requirements, user stories, success metrics, and delivery priorities.
- Partner closely with Engineering, UX, Data, Business, Operations, and global product teams.
- Drive product discovery, prioritization, sprint planning support, launch readiness, and post-launch tracking.
- Manage dependencies, risks, trade-offs, and stakeholder communication.
- Use data and insights to measure product performance and recommend improvements.
- Ensure product work is aligned with business goals, user needs, and technical feasibility.
- Communicate progress, decisions, blockers, and outcomes clearly to stakeholders.

Ready to Drive the Future? If you're passionate about building scalable delivery platforms and leading high-performing product teams, we want to hear from you.

Qualifications

- Post MBA, 2-3 years of product management experience in digital products, platforms, retail, commerce, operations, or enterprise products.
- Proven ability to independently own product initiatives from problem definition to launch.
- Strong understanding of product discovery, roadmap planning, prioritization, and agile delivery.
- Experience working closely with Engineering, Design, Data, Business, and Operations teams.
- Ability to analyze data, understand metrics, and connect product work to measurable outcomes.
- Strong communication, stakeholder management, and problem-solving skills.
- Ability to operate in ambiguity and bring structure to complex product problems.

Preferred Qualifications

- Experience in retail, commerce, customer experience, store operations, delivery, merchandising,



platforms, or shared services.
- Experience working with global or distributed teams.
- Familiarity with OKRs, product analytics, experimentation, and design-led product development.
- MBA or equivalent advanced degree from a leading institution is a plus.

What Success Looks Like

- Clear ownership of assigned product areas.
- Roadmaps tied to customer, business, and operational outcomes.
- Solid alignment with Engineering, UX, Business, and Operations.
- Timely and disciplined execution with proactive communication.
- Product decisions backed by data, user understanding, and business context.
- Consistent execution discipline, visibility, and stakeholder confidence.

7-Eleven Global Solution Center is an Equal Opportunity Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve. As the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative. Privileges &

- Perquisites

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects. Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being &

- Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Wheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification &

- Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation: Support and reimbursement for newly hired employees relocating to Bangalore, India.

📌 Product Manager II (Bengaluru)
🏢 7-Eleven Global Solution Center – India
📍 Bengaluru