Principal Product Manager Conversational AI Platform

Location : Noida, Sector 3 | Work Mode: WFO, 5 days

Education : B.Tech/BE Computer Science / Tier 1 institutes preferred

About the Company :

A fast-growing AI-first business services company using Conversational AI, Voice AI and automation to transform customer engagement, sales and service operations for enterprises.

About the Role :

We are looking for a Principal Product Manager to own the strategy and 01 development of a next-generation Conversational/Voice AI platform. This is a high-ownership role for a technically solid product leader who can bridge AI, platform engineering, product strategy and GTM.

Key Responsibilities :

- Own the vision, roadmap and 01 development of the AI platform.
- Build scalable AI platform capabilities, APIs, SDKs and reusable components.
- Drive products end-to-end: discovery PRD development launch scale.
- Work hands-on with LLMs, AI agents, prompts, voice workflows and evaluation.
- Define GTM, pricing,



positioning and adoption across enterprise and SME customers.
- Partner with Engineering, AI/ML, Infrastructure, Sales and CX teams.
- Lead and mentor the product team and work closely with senior leadership.

Requirements :

- 8 to 12 years in Product Management, with strong AI/ML, SaaS or platform experience.
- Engineering/technical background with transition into Product.
- Proven 01 ownership of a platform product; individual bot/feature ownership alone is not sufficient.
- Mandatory experience building AI/GenAI/LLM platforms or Conversational AI products.
- Strong understanding of APIs, SDKs, platform architecture and developer ecosystems.
- Experience with Voice AI, Conversational AI, CCaaS, CPaaS, CRM or SalesTech is highly preferred.
- Strong product judgement, ownership, commercial thinking and team leadership.

📌 Principal Product Manager - AI Platform (India)
🏢 olifer
📍 India