About the Job:-

Role: Process Specialist – Order Management / Q2C / S2F / Quality

Employment Type: Full-time

Location: Pune

Shift- Rotational Shift, Cab facilities available

Role Overview

We are hiring Process Specialists with relevant experience in Order Management, Quote-to-Cash (Q2C), Source-to-Fulfill (S2F), and Quality processes.

Key Responsibilities

- Manage end-to-end Order Management / Q2C / S2F activities.
- Ensure accurate and timely processing of transactions.
- Monitor process quality and SLA adherence.
- Perform quality checks and resolve process-related issues.
- Coordinate with internal stakeholders for timely resolution.
- Follow defined SOPs, process guidelines, and compliance requirements.




- Identify and support opportunities for process improvement.

- Key Skills

- Order Management
- Quote-to-Cash (Q2C)
- Source-to-Fulfill (S2F)
- Quality / Quality Assurance
- Process & SLA Management
- Stakeholder Management
- Strong communication and analytical skills

Candidate Profile

- Relevant experience in Order Management / Q2C / S2F / Quality.
- Strong communication and interpersonal skills.
- Good analytical and problem-solving abilities.
- Ability to work in a process-driven workplace.
- Willingness to work from the Pune location.

📌 Order Management - Process Specialist | 2-5 Years (Maharashtra)
🏢 Innova ESI
📍 Maharashtra