Role: RSK-IEC Operations Lead

Location:Gurugram (Gurgaon), Haryana, India

Work mode: Work from Office.

This is a full-time role working 40 hours a week.

Reports To

Director of Water Services, UK Leadership Team

Direct Reports

Team Leads across Civil Engineering, Mechanical Engineering, Electrical Engineering, BIM/CAD, Network Modelling and future disciplines including Project Management, Geotechnical, Hydraulics & Modelling, Digital Delivery and other technical functions.

Primary Purpose

Reporting to the Director of Water Services,UK, the Operations Lead – India will be responsible for the strategic leadership, operational management and continued growth of India delivery centre.

The role will provide leadership to a multidisciplinary team of engineering, design, modelling and business support professionals delivering services to the UK water industry. The postholder will support the growth of the office whilst maintaining a strong focus on employee engagement, operational excellence, quality, productivity and technical capability development.

As a member of the Water Services Leadership Team, the Operations Lead – India will contribute to the ongoing development of global delivery capability.

Leadership & Strategic Development

- Provide visible and inspirational leadership.
- Lead the development and execution of the India growth strategy.
- Support development of the India operation as a centre of excellence.
- Contribute as a member of the Water Services Leadership Team.
- Drive continuous improvement, innovation and operational excellence.

Safety, Health & Wellbeing

- Lead the business in a safe, healthy and responsible manner.
- Promote a positive culture of health, safety and wellbeing.
- Ensure managers and Team Leads fulfil their responsibilities.

Client Focus & Delivery Excellence

- Support delivery of engineering and design services for UK water and wastewater programmes.
- Promote technical excellence across Civil, Mechanical, Electrical, BIM/CAD and Modelling disciplines.
- Ensure adherence to Binnies quality management systems and technical standards.

People Leadership

- Lead, manage and develop Team Leads and technical teams.
- Lead employee engagement and wellbeing initiatives.
- Support learning, development and professional accreditation.




- Develop future leaders through succession planning and mentoring.

Workforce Growth & Recruitment

- Lead recruitment to expand the office.
- Develop workforce plans aligned to business requirements.
- Build talent pipelines through universities, professional institutions and recruitment partners.

Resource Planning & Operational Management

- Work closely with UK Resource Managers, Business Unit Leaders and Discipline Leads.
- Monitor utilisation, productivity, capability and operational performance.
- Support monthly reviews, quarterly forecasting and annual workforce planning.
- Optimise resource deployment across projects and programmes.

Commercial & Performance Management

- Support achievement of utilisation and productivity targets.
- Monitor operational metrics and provide performance reporting.
- Support budget planning and cost management associated with office growth.

Governance & Compliance

- Work closely with the India HR team to support compliance with Indian employment legislation.
- Support governance, risk management and audit activities.
- Ensure compliance with Binnies policies and procedures.

Communication & Stakeholder Management

- Act as the primary interface between India operations and UK leadership teams.
- Develop strong relationships with UK Directors, Framework Managers, Resource Managers and Practice Leads.
- Communicate business performance, risks and opportunities effectively.

Key Accountabilities

- Successful growth from approximately 40 to 80 employees.
- Achievement of recruitment, retention and engagement targets.
- Delivery of utilisation, productivity and operational objectives.
- Consistent delivery of high-quality engineering outputs.
- Establishment of a scalable organisational structure for future growth.

Essential Experience

- Significant senior leadership experience within an engineering consultancy, engineering design organisation or technical services business.




- Experience supporting UK clients preferred; other international markets considered.
- Experience leading multidisciplinary engineering teams.
- Water sector experience preferred; other infrastructure sectors considered.
- Proven experience in workforce planning, organisational growth and operational performance.

Essential Qualifications

- Degree in Engineering, Project Management, Business Management or related discipline.
- Demonstrable understanding of engineering consultancy and design delivery environments.

Desirable Qualifications

- Chartered Engineer or equivalent recognised qualified accreditation.
- Project Management qualification.
- Experience working with UK-based engineering organisations.

Knowledge & Skills

- Engineering consultancy operations.
- Water and wastewater infrastructure delivery.
- Resource and workforce planning.
- Recruitment and talent management.
- Stakeholder engagement and communication.
- Continuous improvement and operational excellence.

Personal Attributes

- Visible, credible and inspirational leader.
- People-focused with strong emotional intelligence.
- Collaborative and relationship-driven.
- Adaptable, resilient and results-oriented.

Success Measures – First 12 Months

- Growth of the India delivery centre from approximately 40 to 80 employees.
- Recruitment targets achieved within agreed timescales.
- Improved utilisation and resource planning performance.
- Positive employee engagement indicators.
- Successful support to UK AMP8 and framework delivery programmes.
- Establishment of a scalable operating model for future growth.

Working for RSK is an opportunity to evolve as a professional, to innovate and to make a difference. Our success is founded on the talent of our employees, so we recognise the importance of personal growth, encouragement and earned rewards. As a company, we want you to share in our achievements and we want to be a conduit for your success.

WHY JOIN RSK?

✅ Work on major UK water infrastructure projects

✅ Collaborate with global engineering teams

✅ Drive technical excellence and innovation

✅ Grow your career in a supportive environment

✅ Contribute to sustainable engineering solutions

✅ Competitive Compensation & Benefits

✅ Leadership role opportunity

📌 Operations Lead (Gurugram)
🏢 RSK IEC
📍 Gurugram