Role: Reconciliation Manager
Location: Noida
Desired Skills:
Managing Nostro, Stock and Balance sheet reconciliations on a day to day basis
- Independently resolve outstanding issues and communicate/escalate problems to Senior Management.
- Participate in industry initiatives and working groups if required
- Driving productivity and efficiency
- Analysis of reports and determine authenticity of the report, and ability to identify significant variances.
- Complete ownership of deliverable of team and handling escalations.
- Attend daily calls with customer and explain the status/ progress of deliverables
- Respond to customer queries on deliverables
- Help team members to fix the issues in daily activities
- Act as first level of escalation on delivery issues
- Supervision of Lead Analysts, Senior Analyst and Analyst
- Ensure all reference data related activities are completed as per client expectations
- Meet the TAT and error free delivery
- Contribute to process streamlining and improvement
- Plan and prioritize all projects handled by the team.
- Ensuring Checklist, Metrics and EOD activities are completed and signed off.
- Ensuring timely updates/review of SOPs, Issue Logs
- Managing KPI and SLAs on ongoing basis
- Monitoring and ensuring closure of daily/weekly and monthly deliverables in various aspects of aged outstanding items
- Maintenance of escalation policies
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through
Skills Required:
- Should have good experience in handling static and reference data
- Have good understanding client data process
- Should possess excellent interpersonal ,Communication skills and Valuable Team handling Skills
- Approachable People Manager with Independent/Good decision making skills
- Should be proficient in MS office tools.
- Proficient in Data analysis MI Reports, Data Gathering and Collation, Attention to detail and be able to spot any Data quality issue
- Fair understanding of government regulations
- Focus on quality and controlled environment
- Willing to work in shifts
- Ability to identify process improvements
📌 Manager (Noida)
🏢 Wipro
📍 Noida